Privacy Policy
At Garden Height, we respect your privacy and are committed to protecting the personal information you share with us when you visit our website, place an order, contact us, or use our services.
Information We Collect
We may collect personal information such as your name, phone number, delivery location, email address, order details, and payment confirmation when you make a purchase or contact us through our website, WhatsApp, phone call, or social media platforms.
How We Use Your Information
The information we collect is used to process your orders, confirm payments, arrange delivery, respond to customer enquiries, provide customer support, improve our products and services, and share updates about promotions or offers where applicable.
Payment and Delivery Information
Garden Height operates on a pay-before-delivery basis. Payment details and delivery information are used only to confirm your order and ensure your products are delivered to the correct location. We do not sell or misuse customer payment or delivery information.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share necessary details with trusted delivery partners or service providers only for the purpose of completing your order.
Data Protection
We take reasonable steps to keep your personal information safe and secure. Customer details are handled with care and are only used for business-related purposes connected to Garden Height.
Marketing Messages
From time to time, we may send you updates about new products, special promos, or limited stock offers. You may choose to stop receiving promotional messages by contacting us directly.
Cookies and Website Usage
Our website may use cookies or similar tools to improve your browsing experience, understand customer preferences, and help us improve our website performance. You can adjust your browser settings if you do not want cookies to be stored.
Customer Rights
You may contact us to request updates, corrections, or removal of your personal information from our records, subject to any order, delivery, or legal requirements that may apply.
Contact Us
For questions about this Privacy Policy or how your information is handled, please contact Garden Height.
Call/WhatsApp: 020 879 3585
Email: info@gardenheight.com
By using our website or placing an order with Garden Height, you agree to this Privacy Policy.